Delivery, checking warranty & replacement
These terms cover physical products purchased from Pakistan Business. Confirm your exact unit, availability and any product-specific coverage before payment. Digital products and services do not use these courier and device-warranty terms.
Delivery charges
| Destination | Charge |
|---|---|
| Punjab and Khyber Pakhtunkhwa (KPK) | PKR 1,500 |
| Balochistan, Kashmir, Gilgit and Sindh | PKR 2,000 |
Delivery to the listed destinations costs up to PKR 2,000. If your destination is not listed, contact us to confirm the courier charge before paying.
Delivery time
Delivery takes 3–4 working days after payment confirmation.
3-day easy replacement
3-day easy replacement for faulty items covered under warranty, starting when you receive the package.
This is a replacement policy for covered faults, not a general change-of-mind or money-back promise. Contact us within the replacement period with your order details and a description of the fault to arrange the next steps.
The customer pays the return courier charges.
15-day checking warranty
15-day checking warranty, starting when you receive the package.
Minimum battery backup is covered for battery-powered devices. Confirm the minimum backup for your specific unit before payment; there is no single battery-runtime promise for every device.
The checking period and the 3-day replacement period are separate. The checking warranty does not extend the replacement period to 15 days.
Not covered
Screens, damaged items and burnt items are not covered under warranty.
Delivery or warranty question?
Contact Pakistan Business before sending an item back. We will discuss the fault and courier arrangements with you.
WhatsApp 0310-1010001